You can cancel by logging onto your account and clicking “cancel”. Please note that if you cancel before your subscription expires, you will continue to receive all prepaid boxes. No refunds will be issued for partial subscriptions. If you need assistance, email us at support@deadboltmysterysociety.com. We will be happy to help!

Once you subscribe your account is immediately charged. If you cancel right away, this will only ensure that your subscription will not renew, but you will still receive a box. If you cancel because you have changed your mind and wish to be refunded and not receive a box, you must email us immediately at support@deadboltmysterysociety.com and request a refund via email as refunds are manually processed. Refunds will be provided if you email us directly within 24 hours. Canceling your subscription will not automatically generate a refund for you.  You MUST notify us in order to get the refund.